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    • About Us

    Our Mission

    • Our Products: At elpreole, we take pride in the uniqueness of our products. We handle the entire process, from design to manufacturing and direct marketing to our customers. During the design phase, we go beyond storyboarding and sketches to create products that are not only elegant and timeless but also prioritize functionality and durability. Our commitment extends to using premium materials that are ethically sourced, and our manufacturing process adheres to BSCI standards.

    • Our Customer Service: We are steadfast in our dedication to outstanding customer service. We prioritize customer satisfaction through personalized assistance, timely responses, and a seamless experience, aiming not only to meet but surpass their needs. Our devoted team is prepared to go above and beyond to ensure a positive and memorable interaction with our brand.

    Our Logistics

    • Our warehouses are strategically located across the U.S. to fulfill and ship your orders quickly. Orders received before 3 PM Central Time are shipped out the same day.

    • All orders come with tracking information, and most customers receive their orders within an average of 1 to 3 business days. Additionally, customers can choose to opt-in for automatic SMS/email alerts to stay updated on their order status.

    Our Culture

    • Our team spans Austin and Houston, Texas, mirroring the vibrant qualities of these cities. We pride ourselves on a culture that embraces diverse thinking, heartfelt respect for one another, a drive for excellence, and a commitment to giving back to our community.

    • We're avid food enthusiasts, and while cats have a special place in our hearts, dogs are our main companions. Fashion excites us, and we also have team members who are passionate about graphic design, video editing, and HTML.

    • We are profoundly grateful for our freedom and honor the brave men and women in service who safeguard it. Supporting cancer research is one way we contribute, reflecting our commitment to making a positive impact.

    Our Technology

    • Our website is built keeping usability and speed in mind. Some of the features include dynamic minified HTML, lazy loading images responsive to all screens, instantaneous page transitions for ultra-fast navigation, accelerated quick view functionality, accessible search for quick product lookup and an enhanced mobile browsing experience. While our customers may or may not notice these subtle nuances, attention to such detail, we believe, offers a better customer experience, differentiating us from our competition.

    • Our platform is powered by Google Cloud Services with 99.98% uptime and monitored 24/7.

    • Our customer’s cyber security is of paramount importance to us. Our underlying platform is Level-1 PCI compliant which is the highest standard governing online payments. Further, our platform is completely encrypted to keep our customer and business data secure.